Definition
A scope of work is a written description of exactly what a project includes: the deliverables, tasks, timeline, assumptions, and exclusions. It is the basis for the quote or estimate and the reference point for every invoice. A clear scope is the best protection against disputes and unpaid extra work.
Also called: SOW, Statement of work
Scope of work in practice
When invoicing, mirror the language of the scope in your line items so the client recognizes each charge. Anything outside the scope should be documented with a change order before it is billed.
Frequently Asked Questions
What should a scope of work include?
Deliverables, what is explicitly excluded, the timeline and milestones, the number of revision rounds, dependencies on the client, and how changes will be priced.